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LanguageLine Solutions Career Hiring Process 2019 and Requirements

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LanguageLine Solutions Career Hiring Process 2019 and Requirements.

LanguageLine Solutions Career Hiring Process… LanguageLine Solutions is an American company that provides on-demand and onsite language interpretation and document translation services around the world for law enforcement, legal courts, healthcare organizations, schools, and businesses in more than 240 languages.

LanguageLine Solutions Career Hiring Process

The company has over 28,000 clients and it is the largest interpretation services provider worldwide. It has a workforce that includes over 9,000 professional interpreters who handle over 36 million calls per year. In addition, they also offer video remote and onsite interpreting, translation, and localization services, and language proficiency testing and training.

LanguageLine Solutions is dedicated to helping businesses overcome language and cultural barriers. The company also offers solutions for contact center translation, public offices, retail, e-commerce, websites, multicultural marketing, bilingual staff development, multicultural marketing, written documents, business meetings, etc.

If you are interested in working for this company, this article will guide you on the hiring process and the job requirements.

LanguageLine Solutions Job Openings

The following are some of the available job positions at LanguageLine Solutions:

1. Project Coordinator-Job Description and Duties

The project coordinator is responsible for providing support to help Project Managers complete projects on time and within budget. Other responsibilities include:

  •    Assisting Project Managers by sending out correspondence and mailings to linguistic teams.
  •    Assisting Project Managers in planning project schedules.
  •    Assisting in the coordination of the translation of documents and the subsequent editing/quality assurance processes.
  •    Reviewing documents prior to delivery.
  •    Delivering projects to clients as instructed to meet all required timelines.
  •    Performing project-specific maintenance and input of data within our key business systems including WorkFront.
  •    Using linguistic knowledge to support projects.

Requirements

  •    Bachelor’s degree or its equivalent.
  •    Knowledge of database functions and concepts.
  •    Ability to organize and patronize workloads.
  •    Foreign language skills and formatting skills.
  •    Good communication and interpersonal skills.

Salary

The salary for this position ranges from $35k-$46k.

2. Business Development Manager-Job Description and Duties

The business development manager is responsible for building long-term and mutually beneficial relationships with current and prospective clients. Other duties include:

  •    Selling LanguageLine’s full suite of language solutions to both new and current clients.
  •    Identifying new client leads and or business opportunities.
  •    Achieving assigned revenue quota.
  •    Developing and executing strategies to provide translation and localization solutions to current and prospective clients.
  •    Representing LanguageLine Solutions and promote sales to current and prospective clients.
  •    Obtaining management approval of all proposals and estimates before submitting them to the client.
  •    Providing clients with relevant information about the company, solutions provided, pricing structure, production processes, project management, and customer service.
  •    Maintaining close contact with the client whenever an issue arises to ensure proper resolution.

Requirements

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  •    Good oral and written communication skills.
  •    Must be a team player.
  •    Must have excellent work ethics, habits and the ability to maintain confidential information.
  •    Strong organizational, problem-solving, project coordination and client-servicing skills.
  •    Familiarity with Windows applications and web technology.
  •    Ability to handle stress and excel in a fast-paced working environment.
  •    Minimum of 2 years experience in sales or project management.

Salary

The salary for this position ranges from $45k-$66k.

3. System Administrator-Job Description and Duties

The systems administrator is responsible for supporting the critical systems, applications, and infrastructure of the LanguageLine platforms.  He/she is also responsible for:

  •    Maintaining an appropriate system and network security.
  •    Producing and maintaining a system and network documentation.
  •    Isolating problems and conducting appropriate research and troubleshooting efforts
  •    Providing technical support for Tier 1 and escalated issues.
  •    Monitoring IT Service Delivery tickets and follows up with assigned personnel to ensure timely resolution of problems.
  •    Invoking problem escalation procedures to Tier 3 engineering teams.
  •    Ensuring that daily, weekly and monthly statistics, status reports, and graphical reporting aids are completed and continually modified to meet the needs of the department.
  •    Performing miscellaneous related duties as assigned.

Requirements

  1.    Bachelor’s degree in computer science, MIS, or any related field and 2 years of experience as a systems administrator.
  2.    Proficiency in Microsoft Active Directory, Windows 7, MS Server 2008 and 2012.
  3.    Experience in LINUX, SQL, and Oracle.
  4.    Experience with inContact on-demand contact center software.
  5.    Experience with Internet/Web-enabled services-background with production high-availability web-enabled transaction platform is required.
  6.    Experience with acquisition integrations and transformations of people, process and technology.

Salary

The salary for this position ranges from $43k-$81k.

LanguageLine Solutions Hiring Process

This begins with the application process, which is done online on the company’s website, www.languageline.com/careers where you will have to fill out an online application form for the job position of your choice. You will be required to submit a resume, cover letter and provide information about yourself and your academic and work experience.

Once you are done filling out your online form, submit for assessment by the hiring specialist. If you are qualified, you will be contacted for an interview through email. The first round is conducted on phone before the second round, which is an in-person interview.

You will be asked questions that are related to your educational and professional experience. If you are successful in the interview stage, you will be given a job offer which you will choose to accept, and then you can begin working with the company.

NG Team.

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